AI agents are the term nobody can get around right now: AI that doesn’t just answer but completes tasks on its own. A large part of what is written about them, however, is either hype or engineering tutorials. This page is neither.
I’m a developer and IT architect, and yet I haven’t written a single line of code myself in a year and a half. My business runs on its own Claude-based AI workforce: eight employees with names, jobs and personnel files, covering content, client projects and office work. Under the hood, that is agent technology. But the reason it works is not the technology. It is the management.